PayPal Consumer Financial Services
Process
Role
Senior Product Designer — Financial Servicing
Products
Debit • Pay Later • Crypto
Regions
United States (baseline) · UK · Canada · France · Italy · Austria · Germany · Spain · Australia
Opportunity & Challenge
I worked on debit, pay later and crypto products used across multiple countries, operating under strict regulatory and compliance constraints.
The work sat at the intersection of:
- consumer and business financial products
- regional policy differences
- large-scale platform evolution
The challenge was not feature design, but maintaining consistency and clarity as products scaled across markets and teams.
Selected outcomes:
- UK debit launch delivering thousands of new cards within 48 hours
- Strong adoption and authorization performance post-launch
- Canada Pay Later ramping to ~50% adoption with steady TPV growth
- Expansion of PayPal crypto via Solana and Chainlink
- End-to-end flows established as a shared reference across teams and regions
Result
My work focused on establishing scalable design foundations that could support regional variation while remaining consistent.
Key contributions included:
- Defining end-to-end debit and Pay Later flows used as a shared source of truth
- Creating product libraries that accommodate regional requirements
- Supporting delivery using the US experience as a baseline for localization
App Facelift — H2 2026
An app-wide migration to a new design system is underway. This work uses the transition as an opportunity to align products, modernize legacy flows, and improve overall consistency across the platform.
Updated designs will be shared following public launch.
About me
